Legal

Privacy policy

Applies to the Krishna Air Travels website and the KAT Driver Android app. Last updated 1 November 2026.

Who we are

Krishna Air Travels (“KAT”, “we”) runs this website, the customer booking service and the KAT Driver app used by our chauffeurs.

Name, phone number, email, company/department and billing details you give us when you register or book.
Trip details: pickup, stops, drop, dates, passengers and requests. If you tap “Use my location” or press SOS we receive your device location at that moment only.
Payment records (amounts, invoice and receipt numbers). Card payments are handled by our payment provider; we do not store card numbers.

Phone number and app password set by KAT Office to sign in.
Precise location (GPS), including while the app is in the background, but only while the driver is Available or On duty. A permanent notification is shown whenever location is being shared. Nothing is sent while Off duty or signed out.
Photos the driver takes on purpose: fuel pump meter with speedometer, odometer at trip start/end, and the customer’s signature on the duty slip.
Duty acknowledgements, pre-trip checks, fuel entries and maintenance requests.

To dispatch and run your trip, show customers their chauffeur’s live location during the trip, confirm arrival at pickup, respond to SOS alerts, and keep fuel, maintenance and billing records.
To send service SMS (duty assigned, chauffeur arrived, SOS alerts). We do not send marketing messages through the driver app and do not sell personal data or show ads.

KAT Office staff and admins. A customer only sees their own chauffeur’s name, phone and live location while their trip is in progress.
Service providers that process data for us: cloud hosting and file storage, Google Maps (maps and addresses), SMS delivery (MSG91) and our payment gateway. Information may also be shared when required by law.

Booking, invoice and duty-slip records are kept as long as tax and accounting rules require. Driver location history is kept only for operations and is not used for any other purpose.

Drivers can stop location sharing by switching to Off duty or signing out, and can turn off location permission in Android settings (live tracking and arrival check will then not work).
You can ask us to correct or delete your personal data, subject to records we must keep by law, by contacting us below.

Data travels over HTTPS and accounts are protected by passwords. No system is perfectly secure, but we limit access to people who need it to run the service.

Krishna Air Travels · At Heritage, Beside R.L.B. Hall, IIT Kharagpur · +91 8509736155 · desk@krishnaairtravels.in